As a member of the 1st French Federation of technicians and retailers, we are committed.
"Les Maîtres du Piano" group together professionals from all across France who have the same level of competence, respect for their customers and love for the instrument.
They have all committed to giving you the best service and specific guarantees:
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The Ten Year Warranty:
Each new piano is guaranteed for 10 years: parts, labour and call out fees.
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National Guarantee:
A piano purchased in a "Les Maître du Piano" store can benefit from the same guarantees within any of the "Les Maîtres du Piano" outlets across France.
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The Buy Back Guarantee:
In case of surrender or change of the piano.
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The Guarantee of Selection:
"Les Maîtres du Piano" stores select only the best models amongst the top makes, according to strict criteria and guidelines.
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The Guarantee of Independence:
"Les Maîtres du Piano" stores are completely independent with regards to the makes they stock, therefore allowing you the freedom of their selection.
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The Guarantee of Transparency:
You will receive objective, precise and thorough information on the instruments, their country of origin, their characteristics and their performance.
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The Technical Guarantee:
At "Les Maîtres du Piano" stores, it is the trained and competent technicians that prepare and maintain your piano.
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The Transport Guarantee:
Transport is always carried out by a piano transport expert.
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The Guarantee of Financial Advice:
We examine with you the most suitable credit options tailored for your needs.
The Guarantee of Welcome:
You will receive the same warm welcome and competences throughout all the "Maîtres du Piano" stores.